Returns & Exchanges

At Freedom Farms in Greene, NY, we take pride in the quality of our fresh farm products and want you to be completely satisfied with your purchase. Due to the perishable nature of food items, please contact us within 24 hours of receipt if there is an issue with your order.

Return Process

• 1.
  Contact Us

  Email our support team or visit our Greene farm store with your order number and a brief explanation of the concern regarding your food items.

• 2.
  Provide Documentation

  For quality concerns or damaged goods, please include clear photographs of the product and the packaging to help us improve our farming and delivery processes.

• 3.
  Verification

  Our team will review your request within one business day to determine if a replacement, store credit, or refund is appropriate based on our freshness guarantee.

• 4.
  Resolution

  Once approved, we will issue a refund to your original payment method or prepare a fresh replacement for pickup at our farm location.